When we visit a shopping centre or go into the centre of a modern city, we take for granted all the services and facilities that are available. The skyline of almost every city within the UK is dotted with new developments designed to serve the needs of modern consumers.

Within the UK, public expenditure is largely financed through taxation and Her Majesty's Revenue and Customs (HMRC) collects most taxes. This case study focuses upon the role of HMRC in collecting taxes and how these help the UK government to control the economy. The case also looks at the types of taxation used within the economy and the way in which HMRC communicates with businesses.

Corus is the UK's biggest steel manufacturer and employs nearly 50,000 people in 40 countries. It is the eighth largest steel maker in the world with an annual turnover of nearly £10 billion. Corus has major steelworks in the UK at various locations including Port Talbot, Scunthorpe, Teesside and Rotherham.

Market research is the process by which businesses find out about customers' needs, wants and desires. It makes possible the successful development of new products.

Introduction

When preparing a strategy for success, a business needs to be clear about what it wants to achieve. It needs to know how it is going to turn its desires into reality in the face of intense competition. Setting clear and specific aims and objectives is vital for a business to compete. However, a business must also be aware of why it is different to others in the same market.